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Frequently asked questions
Is your site secure?
Our sites are 100% encrypted, so your information is inaccessible to others. Payments are handled by Stripe and Paypal, two trusted players in the transaction field.
Where is the site hosted?
Our servers are hosted in France, and use green electricity. We pay our taxes in France
How can I track my delivery?
When your order is dispatched, you’ll receive an e-mail containing a tracking link so you can follow your order!
How do I return a product?
Contact us at [email protected] and we’ll explain the return procedure. You will only be responsible for shipping costs.
What is your returns policy?
Our goal is to ensure that you are completely satisfied with your order.
If you order from within the European Union or United Kingdom, you can return your order within 14 days of receipt and get a refund within 1 month of our receipt.